Pick a reward worth it
A free coffee, a free wash, a free trim. Something they actually want.
Pennies each · One visit becomes ten
Turn one visit into ten. Start them halfway there, and make the reward worth finishing.
From Chapter 26 of the free book: Make Them Feel Like Insiders.
Why it works
People who start a card want to finish it. Give them a head start and they’ll come back to get there.
Perfect for
How to do it
A free coffee, a free wash, a free trim. Something they actually want.
Or two. People who start partway are much more likely to finish.
Same size as a credit card, on sturdy stock, so it lasts.
“Do you have your card?” If not, hand them a new one.
BUY 9, GET THE 10TH FREE [✔] [✔] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [FREE] Your first two are on us. Thanks for coming back!
I own a [TYPE OF BUSINESS]. Help me design a simple loyalty punch card: what reward fits my prices, how many punches, and the wording for the front and back. Start customers with two free punches.
Don’t make this mistake
Don’t make the reward too small or too far away.
Twenty punches for a free cookie gets thrown away.
Give them a reason to come back to you.
From the book
Over 350 pages and 250+ ideas that work. Free, no email needed.
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