Keep the greeting short
Business name, your name, and that you’ll call back. Fast.
Free · A captive audience
The person on hold already called you. Tell them something worth hearing.
From Chapter 9 of the free book: The Silent Call to Action.
Why it works
It’s the perfect place to mention the service people don’t know you offer.
Perfect for
How to do it
Business name, your name, and that you’ll call back. Fast.
A seasonal offer, or the service people don’t know you have.
Your website or your online booking, so they can act while they wait.
Put a reminder on your calendar. Stale messages sound like a stale business.
“You’ve reached Valley Auto, this is Mike. Leave your name and number and we’ll call you back today. By the way, we now do free tire checks before road trips. Just ask when you call back.”
I own a [TYPE OF BUSINESS]. Write a 20-second voicemail greeting and a 30-second on-hold message. Each should mention one service or seasonal offer my customers might not know about. Friendly, plain, and easy to say out loud.
Don’t make this mistake
Don’t leave the same message up for years.
A holiday message in March tells callers nobody’s paying attention.
They called you. Give them a reason to buy.
From the book
Over 350 pages and 250+ ideas that work. Free, no email needed.
Download the free bookWe’ll build yours free.
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