Make the offer for the friend
“$20 off your first visit.” Big and clear, right on the front.
Pennies each · Hand one to a friend
Give happy customers something to hand a friend, with an offer that makes the friend want to call.
From Chapter 11 of the free book: One for You, One for a Friend.
Why it works
Put the customer’s name on it, and the friend knows exactly who sent them.
Perfect for
How to do it
“$20 off your first visit.” Big and clear, right on the front.
“Courtesy of ________.” The customer writes their name. Now you know who to thank.
At checkout, in the bag, with the invoice.
When a card comes back, thank the person whose name is on it the same week.
FRONT: A friend thinks you’ll love us. $20 OFF YOUR FIRST VISIT. BACK: Courtesy of ____________. Call 555-555-0123 or book at valleyauto.com.
I own a [TYPE OF BUSINESS]. Write the front and back of a referral card that a happy customer hands to a friend: an offer for the friend, a line for the customer’s name and how to book. Under 30 words total.
Don’t make this mistake
Don’t let them sit in a box.
Referral cards in a drawer don’t refer anyone. And check your industry’s rules on referral rewards.
Make it easy for them to send you someone.
From the book
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