Ask at the finish line
Right after the job is done, or right after they pay you a compliment. That’s when they’re happiest.
Free · Word of mouth
Ask a Happy Customer for a Referral
Your happiest customers already know your next customers. Most businesses just never ask.
FREE just your time
Your next customer is one ask away.
From Chapter 11 of the free book: One for You, One for a Friend.
FREE just your time
15 min to get started today
Why it works
A friend’s recommendation comes with trust you can’t buy. The person they send walks in halfway sold.
Happy customers are glad to send people your way. It just doesn’t cross their minds unless you ask.
Perfect for
Every businessSalons & spasAuto repairFinancial plannersDentistsRealtorsGymsPet groomers
How to do it
Four steps. That’s it.
Name the kind of customer you want
“Do you know anyone else who just bought a house?” is easier to answer than “Know anyone?”
Hand them something to pass along
A card with their name on it: “Courtesy of Jen.” Their friend is far more likely to use it.
Thank them every time
The same week. A note, a call, or 10% off their next visit. Thanked people send more friends.
Say this
“I’m so glad you’re happy with it. We grow because of people like you. If you know anyone who could use us, here’s one for them, with your name on it.”
Try this with AI
I own a [TYPE OF BUSINESS] in [CITY]. Write me three short, natural ways to ask a happy customer for a referral, in person, by text and by email. Then write a short thank-you note for when their friend comes in.
Don’t make this mistake
Don’t wait for word of mouth to happen on its own.
Hope is not a referral system.
Do this today
Your next customer is one ask away.
From the book
Chapter 11: One for You, One for a Friend
Over 350 pages and 250+ ideas that work. Free, no email needed.
Download the free book$299 marketing consultation · Free
You don’t need a huge marketing budget. You need a plan.
We’ll build yours free.
Our marketing experts will personally review your business, your goals and your competition, then show you exactly what we’d do to help you get more customers.
This isn’t an automated report full of generic marketing advice. A real member of our marketing team will review your business, your goals and your local competition, and show you practical ways to get more customers, generate referrals and stay in front of the people who already know you.
Some ideas cost nothing. Some cost a few dollars. Some use marketing items. You decide what makes sense.
- A real review of your business and local competition
- Specific ideas you can start using immediately
- A step-by-step plan for this week, this month and the year ahead
- Marketing items that actually fit your business and goals
- Real pricing, so you know what things cost before spending a dime
- Ideas that cost $0, $25, $100 and up. You decide what fits your budget
Normally $299. Right now, it’s on us.
We normally charge for our team’s time and marketing expertise. For a limited time, we’re building these plans at no charge for businesses that want to grow.
No obligation. No purchase required. No credit card.
Stop guessing what to do next. Give us 2 minutes. We’ll give you a plan.
Why are we giving this away?
We believe that when you see what our marketing team can do for your business, you’ll remember us when you need marketing items, printing or other marketing help. That’s it. You don’t have to buy anything.We build every plan by hand. Because a real person reviews each business, we can only prepare a limited number of free plans each week.
Step 1 of 2Takes about 2 minutes