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Your Marketing Handbook

50 marketing mistakes / Mistake #12

Mistake #12 of 50

Don’t confuse cheap with a bargain.

If nobody keeps it, uses it or remembers it, even a nickel was too much.

What it costs you

Cheap is a price. A bargain is a result.

It was on sale.

The price was too good to pass up. So you ordered 500.

Then you asked the question you should have asked first: what are we going to do with these?

Zero jobs is a waste of money, no matter how cheap it was.

A nickel spent on something nobody keeps buys you nothing. Five hundred of them buy you five hundred nothings.

A real example

The magnet with a job

Two heating and air companies hand out refrigerator magnets.

Magnet #1: logo, phone number. That’s it.

Magnet #2: “Next filter change: ______.” The tech writes in the date before he leaves. Phone number underneath.

The first magnet says, “We exist.”

The second one asks a little question every time they open the refrigerator: “Is it time?” And when it is, the number is right there.

Same magnet. Same price. One of them works.

The cheap one isn’t the one with the lower price. It’s the one that doesn’t do anything.

Why it happens

Why the sale price wins anyway

“It was on sale.”A sale is a reason to buy. It isn’t a job.
“We saw it at a trade show.”You liked it. Nobody asked your customer.
“It’s what we ordered last year.”Did last year’s bring anybody in?
“At that price, what’s the harm?”Your name, in the trash, by Friday.

No job, no order.

Do this instead

Give it a job first.

Before you order anything, ask one question: what is this thing going to do for my business, every day, after I hand it over? If you can’t answer that in one sentence, don’t order it yet. Almost every good item does one of these five jobs.

The jobWhat it looks like
Solve a problemA tire gauge in the glovebox. A first-aid kit under the seat. A charger for the dead phone.
Start a conversationA funny T-shirt. A great hat. A cutting board guests ask about.
Reward an actionA free T-shirt for bringing a friend. A tumbler for the 10th visit.
Make an introduction“Give this one to a neighbor.” Two pens in the envelope instead of one.
Keep your number closeThe magnet, the key tag, the notepad. Right there when they need you.

Then count the cost per use, not the cost per piece. A good tumbler used every workday can cost less per day than a flyer that gets read once. And cheap can still be brilliant. An emery board from a nail salon costs pocket change, and it’s perfect. Pennies, the right person and a clear message add up to real marketing.

Do this today

Cost: $0Time: 10 minutes
  1. 1

    Think about the last thing you handed out, or the next thing you’re about to order.

  2. 2

    Write down its job in one sentence.

  3. 3

    If you can’t, don’t reorder it. Pick something that has a job.

  4. 4

    Add a line next to your logo that tells them when to call you.

Everything you hand out is working for you, or it isn’t. No job, no order.

From the book

Marketing Doesn’t Have to Be Expensive

Chapter 8: Give It a Job

Starts on page 80. The whole chapter, plus 250+ ways to market your business, in the free book.

Download the free book

Ideas that fix it

Things with a job.

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